Frequently Asked Questions
Do you ship internationally?
Yes, we do ship internationally: to Canada, the UK, Australia, New Zealand and most other countries. Shipping is a flat 9.90 USD for up to 4 decks of playing cards and smaller items, above that it depends on the weight of the products. International orders might take up to 21 days after mailing. Though sometimes they arrive much faster.
When will my order be delivered?
Generally, domestic orders arrive within a week after they're mailed and sometimes within 3 days. International orders arrive within 21 days after they're mailed but this can vary by country, often depending on how fast they clear customs.
Why is there a delay in fulfilling my order?
Artiphany is a small artist owned company with a dedicated team of three people who do everything from fulfillment to customer support. Our goal is to ship orders within 48 hours of receiving them.
What if I want to add additional products to my preexisting order?
Please email us at firstname.lastname@example.org and we'll work it out.
How can I best track my order?
The best thing to do is check the tracking number that you received from us upon fulfillment of your order.
Do you sell your items in stores? Do you offer wholesale opportunities?
Yes, our items are sold in several stores and museums nationwide, some even abroad. If you are interested in discussing options, please direct any wholesale inquiries to email@example.com.
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If your question is still left unanswered, please feel free to contact us at: firstname.lastname@example.org